security & Privacy
Setting the standard in security
We are serious about keeping your data safe. It’s one of the many reasons over 100+ partners trust EQL to launch their most in-demand products to their most passionate fans.
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More compliant than your bank
EQL undergoes independent third-party audits to certify our security, data privacy, and compliance controls.
EQL maintains the gold standard of security, an annual SOC 2 Type 2 attestation. This framework informs how we protect customer data from unauthorized access, security incidents, and other vulnerabilities.
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We are PCI DSS Level 1 compliant, meaning that we follow the Payment Card Industry Data Security Standard guidelines to keep our consumers’ payments safe. To learn more, you visit EQL’s privacy policy.
Continuous monitoring you can trust.
EQL continuously monitors uptime across a variety of measures, and our system status is always publicly available.
View live status systems
Application
operational
CRM Sync
operational
Mailbox Sync
operational
Taskflow
operational
Third-Party Integrations
operational
Outreach Everywhere
operational
Outreach Voice
operational
Public API
operational
Learn more about EQL’s approach to data privacy
Learn more about EQL’s approach to data privacy
Want to know more about how we keep your and your customer's data safe? Read up on our privacy policy below.
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FAQs
Do you encrypt data at rest and in transit?
Yes. For data at rest, our database tables are fully encrypted (AES-256) using the database's built-in encryption features. For data in transit, our CloudFront distribution is configured to redirect HTTP to HTTPS, only accepts HTTPS connections from viewers that support SNI, and enforces CloudFront’s recommended minimum SSL/TLS protocol (TLSv1.3). We do not store any data that requires data-in-use encryption. We never see or store credit cards. A third-party authentication provider handles authentication and passwords.
Where is Your data stored?
All the data is stored in AWS and Snowflake cloud platform in the AWS's Virginia region.
Do you perform periodic penetration tests and vulnerability scans?
We perform annual penetration tests. In the event of significant security changes, we perform ad-hoc tests. The report summary is available in our Trust Center.
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A launch platform both you and your fans can trust.
